How do I configure my email program to work?

Email is used for communicating by "mail" with other people on the Internet. There are many e-mail programs currently being used on the Internet, please note that our Customer Service Representatives are versed in using Outlook, Netscape Mail, and Internet Mail and may not have information on how to configure/use other E-mail programs.

When setting up your e-mail program(s), the following settings will most likely be used when configuring the program.

  1. Incoming (POP3) Server:
    hispeed4u.com (NOTE: DO NOT put 'www' or 'pop', etc. in front of the domain!)
  2. Outgoing (SMTP) Server:
    hispeed4u.com (NOTE: DO NOT put 'www' or 'smtp', etc. in front of the domain!)

    **Some Internet Access Providers require you to use their SMTP server.
  3. POP3 account/user name:
    youraccountname (This would be the name of the email account you created)
  4. POP3 account/user password:
    This is the password for the POP email account that you have created.


Below is how to configure some of the popular client side email applications.

Netscape Mail
Open Netscape Browser

Go to Options menu bar and choose Mail and News
  • Preferences
  • Choose the Servers tab:

  1. Outgoing SMTP should be hispeed4u.com
  2. Incoming POP server should be hispeed4u.com
  3. POP3 username is the account you set up in your IMail Administration Page
    Click the Identity tab:
  4. Enter your name
  5. Enter your full e-mail address
  6. Enter your reply e-mail address
  7. Click Apply

Microsoft Office Outlook
  1. Open Microsoft Office Outlook.
    Internet Access - Microsoft Office Outlook
  2. From the Tools menu, choose E-mail Accounts....
    Internet Access - Microsoft Office Outlook
  3. Select the Add a new e-mail account button, and click Next >.
    Internet Access - Microsoft Office Outlook Properties
  4. Select the POP3 button, and click Next >.
    Internet Access - Microsoft Office Outlook Properties
  5. In the Your Name: box, type in your name.
  6. In the E-mail Address: box, type in your email address.
  7. In the Incoming mail server (POP3): box, type hispeed4u.com
  8. In the Outgoing mail server (SMTP): box, type hispeed4u.com
  9. In the User Name: box, type in your user name.
  10. In the Password: box, type in your password.
    Internet Access - Microsoft Office Outlook Properties
  11. Click Next >.
  12. Click the "More Settings ..." button.
  13. Under the Outgoing Server tab, click the My outgoing server (SMPT) requires authentication button, and select the Use same settings as my incoming mail server button.
    Internet Access - Microsoft Office Outlook Properties


Outlook Express
  1. Open Outlook Express.
    Internet Access - Outlook Express
  2. If the Internet Connection Wizard pops up, skip to step #5. Otherwise go on to step #3.
  3. From the Tools menu, choose Accounts.
    Internet Access - Outlook Express Accounts
  4. Click the Add button, and choose Mail.
    Internet Access - Outlook Express Properties
  5. In the Display name box, type in your name, and click the Next > button.
    Internet Access - Outlook Express Properties
  6. Select I already have an e-mail address that I'd like to use. (You may not have to do this)
  7. In the E-mail address box, type in your email address, and click the Next > button.
    Internet Access - Outlook Express Properties
  8. Click the down arrow on the drop-down list and choose POP3.
  9. In the Incoming mail (POP3,IMAP or HTTP) server box, type hispeed4u.com
  10. In the Outgoing mail (SMTP) server box, type hispeed4u.com
  11. Click the Next button.
    Internet Access - Outlook Express Properties
  12. In the Account name box, type in your email address.
  13. In the Password box, type in your password.
  14. Check the box next to Remember password if you would like your password to be saved.
  15. Click the Next > button.
    Internet Access - Outlook Express Properties
  16. Click the Finish button.
    Internet Access - Outlook Express Properties
  17. Click the Close button.
    Internet Access - Outlook Express Properties


Netscape Communicator Mail
  1. Open Netscape Communicator
  2. Go to Edit menu and choose Preferences
  3. Click on Mail and Groups and the + sign adjacent to it
  4. Click on Identity and enter your name and mail address
  5. Click on Mail Server and enter the following:
    • Incoming POP should be hispeed4u.com
    • Outgoing SMTP should be hispeed4u.com
    • Choose the POP3 radio button under Mail Server Type
    • Click OK

 
 
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